history

The RISE Difference

In 1995 RISE began its story, and since the beginning we’ve aimed for a higher standard.

Every step of our growth has been an intentional stride informed by our purpose, with a commitment to choices that are authentic to our culture and that improve the lives of our residents. Whether a single community, or a hundred, our mission remains the same: to improve lives and impact people positively – one person at a time.

We can tout impressive figures, but numbers are what they are. We measure success by the quality of the service we provide, the impact we make in our communities, and the lives we improve.

We know who we are and, more importantly, what you should expect from us. For nearly three decades we have continued to RISE and deliver an exceptional resident experience. We hope we can serve you, too.

green/paperless

Sustainable Impact

Go Green, Go Paperless with RISE. No more shuffling papers, storing files, or waiting for the mail.

Online Applications

Applying for any of our communities is easy and convenient. All applications are done online at your own convivence.

Online Payments

All payments are done through our resident portal. Access your account and payment history anytime and anywhere.

Online Service Requests

Submitting a service request could not be any easier. All service requests are done through our resident portal. Requests are typically completed within 48 hours.

Cutlure / Training

What's In a Name

We believe in being intentional and constantly reaffirming our purpose, that’s why the foundation of our name is a transparent disclosure of how we do business. Our attributes are more than touchstones of our culture – they’re a promise to you.

Love. serve. care

Our Culture Drives Our Impact

Our motto ‘Love. Serve. Care.’ is the backbone of RISE’s culture. Adopted from Jon Gordon’s book, The Carpenter, this encapsulates what RISE is all about. As a faith-based company we believe the way we serve holds equal importance to the services we provide. For this reason, “Love. Serve. Care.” anchors every daily engagement as well as every long-term consideration.

Empowering Leaders

RISE is committed to a philosophy of training up leaders and creating a legacy that extends beyond our own company. Through volunteer opportunities, leadership conferences, and an emphasis on internal promotion and training, RISE devotes itself to building better teams capable of amazing our residents.

Services

What we offer

Professional Office Staff

Customer service is every RISE team member’s top priority. They ensure an experience for residents that is stress-free, frictionless, and memorable. To ensure this, RISE employees take required training courses in customer service, leadership, communication, career development and social responsibility through in-house, virtual, and hands on platforms.

Maintenance Response

The RISE standard is reflected most evidently in our maintenance teams who pride themselves on swift, thorough, and clean work. Residents can schedule maintenance requests directly through the resident portal online. This provides transparency, accountability, and a work-flow that benefits everyone.

Amenities

As both a developer and manager, RISE is intentional to select, design, and build amenities that residents not only appreciate, but allows them to thrive. RISE maintains that we offer residents more than a comfortable building – we offer a community in which to grow and flourish. Your priorities are our priorities.

Programming

When someone chooses to live in a RISE community, they make a decision that impacts their happiness, health, comfort, and safety. At RISE we choose to reward that faith with a commitment to resident appreciation. Through regular events, curated occasions, and a tireless pursuit to develop and deliver unforgettable moments – we understand the privilege and responsibility we have as the backdrop of our residents’ lives.

You ask, we answer

Frequently asked questions about living at RISE Florence Villa.

What is the application process?

Apply
Screening
Result
Execute Lease
Move In

What lease terms do you offer?

We now offer 12 – 15 month leases at this time.

How long can I hold an apartment for?

A maximum of 14 days from when the apartment is available.

How long does the approval process take?

You will be notified immediately by email or by telephone within three (3) business days (Mon-Fri) from submitting the application and required processing fee.